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frequently asked questions

Last Updated on February 02, 2015

Do I have a right of return / right of withdrawal?
The statutory right of withdrawal applies to our shop products. You can return the goods within 14 days without giving a reason.
Please note that the right of withdrawal for the delivery of sealed goods that are not suitable for return due to health or hygiene reasons expires prematurely if the seal has been removed after delivery. This includes, among other things, goods that are intended to come into contact with breathing air or body fluids (saliva, blood, sweat, etc.) (e.g. breathing masks including the associated accessories (filters, faceshields, etc.).

74232 Abstatt
Rauheckstr. 10
+49 (0) 7062 9799422